Tout savoir sur la livraison et les retours de vos commandes OBVIOUS

Metropolitan France

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COLISSIMO WITHOUT SIGNATURE
2 to 3 business days
Free delivery

COLISSIMO PICKUP POINT
2 to 3 business days
Free shipping

CHRONOPOST EXPRESS
For orders placed before noon, delivery by 6 p.m. the next day (Monday through Friday, excluding public holidays)
€2.50

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Europe

COLISSIMO WITH SIGNATURE
3 to 6 business days
Free shipping

COLISSIMO PICKUP POINT
3 to 6 business days
Free shipping

CHRONOPOST INTER CLASSIC
2 to 5 business days
€5

Austria, Bulgaria, Greece, Romania

DHL PARCEL CONNECT
€5
Free shipping on orders of €40 or more

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COLISSIMO NO SIGNATURE REQUIRED
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Outside the European Union, customs duties or import taxes may be added to the price of our products and are the customer’s responsibility. We therefore recommend checking the amount with your local customs office.

"title":"3. LATE OR FAILED DELIVERY"

Delivery times are the sole responsibility of the carriers. Obvious Parfums cannot therefore be held liable if delivery deadlines are not met. If your delivery is more than 7 days late, please contact our customer service team as soon as possible.

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CANCELLATION AND RIGHT OF WITHDRAWAL

The Customer may request cancellation of an order as long as it has not been shipped. If the order has not yet shipped, the Seller will cancel it and issue a refund as soon as possible. Once the order has shipped, the Customer may no longer request cancellation but may, where applicable, exercise the right of withdrawal.

In accordance with Article L.221-18 of the French Consumer Code, customers have the right to change their minds within 14 days of receiving their order, without giving a reason, under the terms set out below.

Under Article L.221-18 of the French Consumer Code, the right of withdrawal cannot be exercised for orders of products that have been unsealed after delivery and cannot be returned for hygiene or health protection reasons.

All requests to cancel an order or exercise the right of withdrawal must be submitted using this form, available at the bottom of the website and in your customer account.

RETURNS AND REFUNDS

Orders subject to the right of withdrawal must be returned within 14 days of delivery. Returned products must be intact, unopened, unused, and in their original packaging. Items that do not meet these conditions cannot be refunded. Products purchased on the website cannot be returned to a retailer, and vice versa.

Orders in France: Returns are free for mainland France only. Once your withdrawal request is approved, a Colissimo return label will be emailed to you.

Orders outside France: return shipping is the customer’s responsibility. The return address will be provided once your withdrawal request has been approved. The delivery slip must be included with the returned order.

Upon receipt of the returned product, we will inspect it to ensure that it is complete, in perfect condition, unused, unopened, and in its original packaging. Provided the return meets these conditions, we will issue a refund as soon as possible using the same payment method used for the order.

Free delivery*

Free Returns

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UNE AMANDE 3,4 fl oz

MILK & MATCHA by OBVIOUS 3,4 fl oz

FLORIDITA'S NIGHT 3,4 fl oz

OBVIOUS DISCOVERY SET

Delivery & return