General Terms and Conditions

The Terms and Conditions of Sale define the conditions applicable to sales concluded between, on the one hand, any person browsing the site www.obviousparfums.us, (hereinafter referred to as the ‘consumer’ or ‘customer’) and on the other hand Différentes Latitudes INC, a company whose registered office is located at 60 BROAD ST STE 3502 NEW YORK, NY 10004 and which is the owner of this site. They apply, without restriction or reservation, to all sales of products offered by Différentes Latitudes INC on its site www.obviousparfums.us.

Consequently, ordering a product offered for sale on the Différentes Latitudes INC website constitutes full and complete acceptance of these terms and conditions of sale, which the consumer acknowledges having read prior to his or her order. These terms and conditions of sale apply to the exclusion of all other conditions. The consumer is informed that they may be updated at any time.

The consumer must therefore consult this page regularly in order to stay informed of any changes made to the said terms and conditions of sale.

The products offered for sale are those described on our website, subject to availability. Stocks are regularly updated. However, an inventory error does not incur the liability of Obvious Parfums and in this respect Obvious Parfums shall not be held liable for the cancellation of an order for a product due to it being out of stock.

The product visuals shown on our site are not contractual. They are provided for illustrative purposes and may differ slightly from the products received. We strive to provide the most accurate description possible in order that the customer information provided is as accurate as possible.

The prices of all our products are given in dollars. Sales tax is automatically calculated according to your delivery address. Any change in sales tax rates will be passed on at the date stipulated in the relevant implementing decree.

Prices are subject to change at any time. Changes will not affect orders already confirmed with a shipping confirmation. Please note that the prices of our products do not include delivery or customs duties and other taxes, which you must pay directly to the carrier. 

Our site contains various products and if, despite our efforts, an incorrect price is given for a product and is part of your order, we will inform you of this error. We will suggest that you either continue the purchase at the correct price or cancel your order. If we are unable to contact you using the details provided at the time of your order, your order will be cancelled and you will be notified in writing.

Only consumers may purchase our products on this site. If you are a company wishing to buy our products for resale, please contact us via the following email address: contact@obviousparfums.us

We place great importance on protecting the privacy of our users and are committed to complying with applicable laws and regulations, including the California Consumer Privacy Act (CCPA).

We may collect the following information when you use our website:

• Contact details (name, email, phone number)
• Browsing information (cookies, IP address, preferences)

Any other data voluntarily provided via our forms

Use of Data

Your data is collected for the following purposes:

• Improving our services and personalizing your experience
• Responding to your inquiries and providing customer support
• Managing transactions and billing
• Complying with legal and regulatory obligations

Data Sharing

We do not sell or rent your personal data to third parties. However, we may share certain information with trusted partners (hosting providers, analytics services, payment processors) as part of the website’s operation.

User Rights

In accordance with applicable laws, you have the following rights:

• Access your data and request its correction or deletion
• Object to the processing of your data or request its limitation
• Exercise your right to data portability (if applicable)
• File a complaint with the relevant data protection authority

For any request related to the management of your personal data, you can contact us at: contact@obviousparfums.us.

Data Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no system is entirely secure, and we cannot guarantee absolute security.

The contract between the two parties (customer and Obvious Parfums) is concluded at the time of receipt of the email confirming that the products have been shipped. To place an order on our website you must follow the steps below. Our ordering process allows you to check the information provided and correct it before confirming the order.

● Step 1: Add product to online shopping basket.

● Step 2: Click on the basket and then select ‘Order’.

● Step 3: If you do not have an account, click on ‘Yes, I am interested’ in the proposal ‘Create an account‘. Then click on ‘No account? Create one’ and enter your details. If you do have an account, identify yourself.

● Step 4: Select the delivery method.

● Step 5: Select the payment method.

Once the payment has been confirmed, you will receive an email from us confirming receipt of payment. The order is accepted when you receive an email from us stating that the order has been shipped with the tracking number and carrier used. If we are unable to provide you with a product because it is no longer in stock or has a price or description error, we will notify you by email as soon as possible to cancel your order and make a refund as soon as possible.

All orders placed on the Obvious Parfums site must be paid when the order is placed. The following payment methods are accepted:

● Bank card

When selecting the bank card payment method, the payment form, powered by Stripe, will be displayed. This secure payment platform encrypts card details that we do not have access to. Depending on the bank, the customer may be redirected to a bank authentication page before the payment is approved. This system is called 3D Secure and allows your bank to verify the identity of the cardholder before the transaction. The authentication process to be followed is specific to each bank: you may be asked to enter your date of birth, a code received by SMS or answer a personal question. Please note that after 3 authentication failures, your card will be blocked.

We accept the following bank cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB et China UnionPay.

● Paypal

When you select the PayPal payment method, you will be redirected to the PayPal login page to accept payment of your customer account.

For all orders we offer samples of the perfume(s) purchased to allow you to try before opening the product sold and return it to us if it does not suit you.

Delivery costs and times vary depending on the delivery address and delivery method chosen and the type of product (online exclusive or not). This information is given on our website and displayed at the time of ordering. You can track your parcel at any time by entering your parcel number on the carrier's website, the coordinates of which you can find in your shipping confirmation email. In order for delivery deadlines to be met, you must ensure that you have provided full and accurate information on the delivery address (street, building, staircase numbers, access codes, names, intercom numbers, etc.). However, if we are unable to meet the estimated delivery date, we will inform you of a new date.

DEFECTIVE PRODUCT 

We have a legal obligation to supply products that comply with the order we have accepted. If your purchase is defective or broken on arrival, we advise you to inform us as soon as possible in order to benefit from your legal consumer rights. Write to us by email at contact@obviousparfums.us attaching photos of your defective product. If we agree with you following a review of the returned product, we will either offer to replace the product free of charge or refund it and the shipping costs you have paid to return it to us.

RIGHT TO WITHDRAW

In accordance with Article L.221-18 of the Consumer Code, you have the right to change your mind within 14 days of receiving your order, as outlined below, without needing to provide any reason.

However, per Article L.221-18 of the Consumer Code, this right does not apply to products that have been unsealed after delivery and cannot be returned for hygiene or health reasons.

RETURN AND REFUND PROCESS

Following communication of the decision to withdraw, the order must be returned within 14 days. The product you wish to return must be intact, unopened and in its original packaging. Please note that no products purchased on the site may be returned to the store. Here are the steps you need to follow to cancel your order and return the product :

• Please contact our team by by using our contact form
• Once your request has been received, it will be submitted to our teams, who will e-mail you your returns slip as soon as possible. Every return will be sent to our warehouse at: Sandi Burrows International Inc. 50 S. Buckhout St. Irvington, NY 10533.
• Print out the return slip and send your parcel.
• Once your parcel has been dispatched, you can track the progress of your return through your customer account.

Any refund will be made once the parcel has been received by our teams in good condition.

Please note, we are not responsible for any loss or damage during return shipping and reserve the right to withhold reimbursement. We recommend protecting the product, sending it via registered mail, and keeping proof of shipment until your refund is processed.

In accordance with the legal provisions in force, we will refund or exchange products that are defective, non-compliant or do not correspond to your order. 

The products sold on our site are subject to the conditions of legal guarantee provided for under Articles L 211-4, L 211-5 and L 211-12 of the Consumer Code as well as Articles 1641 and 1648 of the Civil Code:

Article 1641 Civil Code: The seller is bound by the guarantee because of hidden defects in the thing sold which render it unfit for the purpose for which it is intended, or which impair this use so much that the buyer would not have acquired it, or would only have given a lower price for it, if he/she had known of them.

Article 1648 of the Civil Code: Any action resulting from prohibitive defects must be brought by the buyer within a period of two years from discovery of the defect. In the case provided for under Article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be discharged from liability for apparent defects.

Article L211-4 of the Consumer Code: The seller is obliged to deliver goods that comply with the contract and is liable for any non-compliance existing at the time of delivery. They are also liable for any non-compliance resulting from the packaging, the assembly instructions or the installation when this is placed under its responsibility under the contract or is carried out under its responsibility.

Article L211-5 of the Consumer Code: To comply with the contract, the item of goods must:

- be specific to the usual expected use of a similar item of goods and, where applicable, correspond to: the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model; present the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, by the producer or by its representative, in particular in advertising or labelling;

- present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, which has been brought to the knowledge of the seller and which the latter has accepted.

Article L211-12 of the Consumer Code: Actions resulting from non-compliance must be brought within two years of delivery of the item of goods.

Différentes Latitudes INC may not be held responsible for any indirect damage that may occur as a result of the purchase of products, the consequences linked to use that is not in accordance with the use for which the product is intended or defects of the products and their consequences linked to any external cause. Différentes Latitudes INC may not be held liable for the non-performance or poor performance of contracts where this is attributable either to the consumer, or to a case of force majeure, or to the unforeseeable and insurmountable actions of a third party to the contract.

The Différentes Latitudes INC trademark, as well as all trademarks, photographs, illustrations, logos, designs and models, copyright and content appearing on the site are the exclusive property of Différentes Latitudes INC and/or the intellectual property rights holder concerned.

Any total or partial use of trademarks, photographs, illustrations, logos, drawings and models, copyrights and content appearing on the site is strictly prohibited, except with the express, written prior consent of Différentes Latitudes INC and/or the intellectual property rights holder concerned, and constitutes infringement. Any hypertext link of this website or use of framing or hotlinking (in-linelinking) techniques is strictly prohibited without the express, written prior consent of Différentes Latitudes INC.

Entire agreement 

The parties acknowledge that this contract constitutes the entirety of the agreement concluded between them.

Nullity of a provision in the contract 

If any of the provisions of the Terms and Conditions of Sale is cancelled, this shall not result in the nullity of the other provisions of the Terms and Conditions of Sale, which shall remain in force.

Waiver 

The fact that Différentes Latitudes INC refrains from requiring the performance of any of the provisions of these Terms and Conditions of Sale cannot be interpreted as a waiver of the right to subsequently invoke the non-performance of the provision in question.

Modification

Différentes Latitudes INC reserves the right to modify these Terms and Conditions of Sale at any time by publishing a new version on the site. In the event of a modification, the applicable Terms and Conditions of Sale are the Terms and Conditions of Online Sale on the site on the date the order is confirmed.